Coleraine Privacy

1. Information Coleraine Collects

Coleraine collects and processes several categories of personal information, including:

2. How Coleraine Uses Your Information

Coleraine uses your personal information for the following purposes:

• Coleraine Services (Contract Fulfilment):
  • Processing and managing Coleraine vehicle rental bookings and agreements. Verifying your identity and confirming you meet our rental requirements. Coordinating vehicle collection and return processes. Processing payments and administering deposits and charges.
• Coleraine Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Coleraine. Responding to your inquiries and providing customer support. Notifying you of changes to Coleraine's services or policies.
• Coleraine Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates when you have provided consent or where Coleraine has a legitimate interest. You can opt out at any time.
• Service Improvement at Coleraine (Legitimate Interest):
  • Reviewing website activity to refine user experience and functionality. Conducting research to update Coleraine vehicle fleet and services.
• Coleraine Compliance (Statutory Duty):
  • Complying with legal, regulatory, and tax requirements for Coleraine. Preventing fraud and maintaining service security. Resolving disputes and enforcing our terms and conditions.

3. Coleraine Information

Coleraine may share your personal information with:

• Coleraine Partners: Third-party companies that help Coleraine deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Coleraine does not sell your personal information to third parties for marketing purposes.

4. Coleraine Security

Coleraine implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage can be guaranteed to be completely secure.

5. Coleraine Data Retention

Coleraine keeps personal information only for the period needed to fulfill the purposes for which it was gathered, including meeting legal, accounting or reporting obligations. Retention periods depend on the category of information and the context in which it is processed.

6. Coleraine Rights

Under UK data protection law, Coleraine residents have the following rights:

• Right to Access: Request a copy of the personal information Coleraine holds about you.

To exercise these rights, please contact Coleraine using the details below.

7. Cookies and Tracking in Coleraine

Coleraine's website uses cookies and related technologies to improve your browsing experience, analyze site traffic, and customize content. You can manage your cookie preferences through your browser settings.

8. Policy Amendments

Coleraine may update this Privacy Policy periodically to reflect changes in its practices or applicable legal requirements. Updates will be posted on this page with a revised Last Updated date. We recommend that you review this policy regularly.

9. Contact Coleraine

For questions about this Privacy Policy or Coleraine's data practices, please contact us: