Data We Gather
We gather and manage various types of personal information, including:
2. Our Use of Your Data
Your personal information serves these key purposes:
-
Service Provision and Contract Fulfillment:
- We handle your vehicle rental bookings and agreements with care. Identity verification is conducted to confirm that you meet our rental criteria. We facilitate the processes for collecting and returning vehicles. Additionally, we process payments, manage deposits, and address any applicable charges.
-
Customer Communication (Contractual Obligations and Interests):
- Sending booking confirmations along with updates and essential rental details. Addressing your inquiries and delivering customer support. Informing you about adjustments to our services or policies.
-
Marketing Preferences and Consent Management:
- We will send promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out whenever you choose.
-
Service Enhancement for Customer Benefit:
- Evaluating website interactions to optimize user experience and service performance. Conducting assessments to refine our vehicle offerings and customer support.
-
Legal Compliance in Coleraine:
- Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our policies.
Data Sharing Practices
Sharing Your Information
- Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.
We do not share your personal information with third parties for marketing.
Data Protection Standards
We employ effective technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our measures include encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage is entirely secure.
Data Retention Policy
At Car Hire Coleraine, we retain your personal information only for the duration required to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. Retention periods are determined based on the nature of the information and the specific context in which it is processed.
Your Rights in Coleraine
Your Rights Under UK Data Protection Law
- Accessing Your Information: Obtain a copy of your personal information records.
For assistance with your rights, please reach out using the details below.
Cookies and Tracking Practices
Our website employs cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content. You have the option to adjust your cookie preferences directly within your browser settings, allowing you to control how your data is utilized while using our services.
Policy Changes
We may revise this Privacy Policy from time to time to accommodate changes in our practices or applicable regulations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.
Contact Information
For inquiries regarding our Privacy Policy or data practices, please reach out to us:
Coleraine Car Hire Services
Ballysally Road, Coleraine, BT52, County Londonderry, United Kingdom
Coleraine Contact Number:
442871001035